Checking Account

Frequently Asked Questions

• What does roadside assistance cover?
  Roadside assistance covers:

  • Towing
  • Battery service
  • Flat tire assistance
  • Fuel
  • Oil, fluid, and water delivery service
  • Lock-out assistance
  • Collision assistance
  • Extrication assistance
• Are Debit Cards free with my checking account?
  Your first Debit Card is free with your checking account. If you need a new card due to fraud, a name change, or an expiration, the new card is free. Replacement cards for other reasons are $5.
• How much does Advantage Checking cost?
  There is a $3.95 monthly fee.
• How does Accidental Death Coverage work?
  Accidental Death Coverage covers deaths that occur due to accidents. Check the "Guide Benefits" on the Bazing website for information on how Accidental Death Coverage can be used if tickets have already been purchased.
• How much does the cell phone insurance cover?
  It will cover $400 twice a year.
• How do I set up Direct Deposit?
  Simply ask your employer to set it up for you today. You’ll need your account number and Elevate Credit Union’s routing number: 324376818. Keep in mind that the name on the payment transferred must match the name on your account. Contact us if you have further questions or need assistance setting up Direct Deposit!
• Are there any exclusive benefits for 55+ members?
  Yes! 55+ members with a checking account are eligible to receive up to two free boxes of checks per year.
• How can I get checks?
  You will get 12 free counter checks when you open a Checking Account with a balance of $100 or greater. Members that are 55+ can get up to two free boxes of checks per year, one box at a time. Additional checks can be purchased by contacting us.
• What should I do if my card is lost or stolen?
  You can turn off lost or stolen cards in our mobile app so that they can't be used. If you find your card again, you can turn it back on so that you can continue to use it. If you don't have the mobile app, or know that your card has been stolen, you can report it online or call us at 1-800-682-6075.  
• How does Courtesy Pay work?
  If you overdraw on your checking, we may cover the amount charged anyway, saving you from the embarrassment and frustration of a declined card. A $23 fee is assessed for this service, but you may save money on bounced checks and merchant fees. If there are available funds in the member’s shares account, the funds will be transferred to checking before Courtesy Pay occurs. Courtesy Pay is for accounts in good standing, has a maximum coverage amount of $600, and may not become effective for the first 90 days of a new account.
• How does Overdraft Protection work?
  Overdraft Protection is a line of credit that's linked directly to your account. If you overdraw on your checking, it steps up to cover the costs—so that you don't have to pay hefty insufficient funds fees. From there, it works like a simple loan from Elevate. Pay it off right away to avoid interest, or as you can for a low rate. To opt in to Overdraft Protection, contact us at any time.